> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clavata.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Moonbounce?

> Overview of Moonbounce and its key features

**Moonbounce** (formerly Clavata) was built for companies that refuse to choose between
moving fast and staying in control.

Our **patented AI control engine** closes the gap between intention and outcome, giving
teams the real-time insight and nuanced control they need to create with conviction at
any scale.

Moonbounce serves companies building the AI products that people rely on every day across
**healthcare, financial services, consumer social**, and beyond and has processed
**1T+ tokens** across a customer base of **100 million monthly active users**.

Founded in 2024 and based in Oakland, California, Moonbounce was built by engineers with
decades of experience at **Meta, Apple, and Evernote**.

## System Diagram

<img src="https://mintcdn.com/clavataai/gvPeNhe6NJK22aBi/public/images/moonbounce_flow.png?fit=max&auto=format&n=gvPeNhe6NJK22aBi&q=85&s=b30e15da272302523bc19bb367936a86" alt="system diagram" width="1648" height="754" data-path="public/images/moonbounce_flow.png" />

## Development Loop

<img src="https://mintcdn.com/clavataai/gvPeNhe6NJK22aBi/public/images/moonbounce_loop_small.png?fit=max&auto=format&n=gvPeNhe6NJK22aBi&q=85&s=00951c0670b229152ceedbf48bf0b58b" style={{ width: "50%" }} width="618" height="695" data-path="public/images/moonbounce_loop_small.png" />

***

## We'd Love to Hear From You

Whether you have a suggestion, feedback, or a bug to report, here are the best ways to get in touch:

* **In the App:** Use the **Feedback button** for direct suggestions.
* **On Slack:** Reach out to the team in your shared channel.
* **With your AM:** Talk to your dedicated account manager.
* **Via Email:** Send a message to [**support@moonbounce.io**](mailto:support@moonbounce.io).
* **Security, availability, or other incidents:** Use the in-app **Feedback button** or email [**support@moonbounce.io**](mailto:support@moonbounce.io). See [Customer Feedback](/feedback/customer_feedback) for what to include.
