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Moonbounce offers different plans to match where you are in your journey — from kicking the tires to running production workloads at scale.

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Free

The Free plan lets you try the product end to end. You get enough usage to develop rules, evaluate content, and explore the platform. Usage is capped, so Free is best suited for evaluation and light experimentation rather than production traffic.

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Pro

The Pro plan is coming soon. Stay tuned.
A self-serve tier between Free and Enterprise, intended for teams ready to run production workloads without a custom contract.

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Enterprise

Enterprise plans are tailored to your use case — usage, support, SLAs, and any platform requirements are negotiated to fit. If you’re running Moonbounce in production or expect to, Enterprise is the right fit.

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Upgrading

To upgrade, email us at hello@moonbounce.io and we’ll get back to you to scope the right plan for your needs. If you’re on the Free plan, you can also use the Upgrade to Enterprise button on the Account page in the dashboard.

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We’d Love to Hear From You

Whether you have a suggestion, feedback, or a bug to report, here are the best ways to get in touch:
  • In the App: Use the Feedback button for direct suggestions.
  • On Slack: Reach out to the team in your shared channel.
  • With your AM: Talk to your dedicated account manager.
  • Via Email: Send a message to support@moonbounce.io.
  • Security, availability, or other incidents: Use the in-app Feedback button or email support@moonbounce.io. See Customer Feedback for what to include.